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NEW PATIENTS WELCOME!

Are you new to the area or looking to change Practice?  We would be happy to help you.  Have a look at the new patients tab at the top of this page on how to register online or speak to the reception staff.

 

SURGERY CLOSURE - R.E.A.C.T - Regular Education And Continuing Training

We would like to remind all our patients that the surgery will be closed on the afternoon of Wednesday 14th September. All local GP surgeries will take part in a training afternoon when the Surgery will close from 1.00pm-6.00pm.

If you need urgent medical help when we are closed, please 'phone NHS24 on 111.

Please see the tab, 'Protected Learning Time', on the right side of your screen to see the rest of the dates where will be closed in the afternoon.

 

**ROADWORKS**

Due to roadworks on Culduthel Road, traffic is congested in Southside Road and Culduthel Road.  The Surgery entrance can be blocked due to drivers not leaving a gap in the traffic, so you may need to allow a few minutes extra on to your journey to get to your appointment on time.

 

MOBILE 'PHONES IN THE SURGERY

You don't need to switch off your mobile 'phone in the waiting room, but please be courteous to other patients and maybe keep it on silent. We do ask that you don't answer your 'phone or text etc during your consultation with the Nurse/GP/Midwife and that you refrain from doing this until you leave the consultation room.

 

CERVICAL SCREENING

Cervical screening often known as the smear test saves around 5,000 lives every year in the UK and prevents 8 out of 10 cervical cancers from developing.
Screening can pick up changes to cells even when you look and feel healthy and gave no symptoms.
NHS Highland is encouraging all eligible woman to book an appointment for a smear test when their reminder letter arrives.
A smear test could save your life.

For more information please visit:

http://www.nhsinform.co.uk/screening/cervical/

 

OPINIONS FOR LBG WOMAN NEEDED FOR CERVICAL SCREENING

NHS Highland have designed an online survey to gather the views of local lesbian, gay and bisexual woman about the cervical screening programme.

The survey can be accessed here:

 https://www.surveymonkey.co.uk/r/NHSHCSLGB0816

Evidence suggests that barriers exist which may prevent or deter LGB woman from attending cervical screening.

And an NHS Highland health improvement specialist is keen to understand what can be done to improve the situation.

We would really appreciate people taking the time to complete this survey

Thank you

 

REACH OUT

'Reach Out' is an NHS Highland campaign which has one aim and that's to encourage individuals to make an difference for someone who is lonely. Loneliness may not be an obvious issue for a health board to tackle but there is strong evidence that it can have a devastating impact on both mental and physical health.

A short subtitled video has been made highlighting some of the key points.

http://www.youtube.com/watch?v=wORJcz40He0

 

 

**MISSED APPOINTMENTS**

Due to the number of patients failing to attend appointments, it may be that you are not able to see the Doctor/Nurse on the day that you wish to. In an attempt to try and resolve this, the Surgery has developed the following policy -

If you repeatedly fail to attend appointments you may be removed from this practice list and required to find an alternative doctor.

If you cannot attend your appointments for any reason please let us know as soon as possible, giving at least 24 hours notice. We can then offer the appointment to someone else.

If you are late for an appointment, we cannot guarantee that you will be seen - This will be a decision made by the doctor/nurse your appointment is with. Please do not book an appointment if you now you might struggle to arrive on time.

Thank you for your co-operation.

 

 

THINKING ABOUT HAVING A BABY BUT WORRIED ABOUT YOUR EPILEPSY?

Go to the Pregnancy tab on the right side of your screen.

 

 

EYE PROBLEMS

 If you have any problem with your eyes, you should see an Optician first rather than making an appointment with one of the Doctors. The Opticians are able to give you a more thorough eye examination and they also have specialised equipment to examine your eyes in more detail. If you need medical treatment for an eye condition, the optician may refer you to the eye clinic at the hospital. The optician will tell you and your doctor about this.

Opticians are often open in the evenings and over weekends, which means you would be seen and treated sooner.

Remember that if you are a UK resident, you can get a free NHS eye

examination in Scotland. This is not just to test your sight – it’s a thorough examination to:

  • check the health of your eyes

  • find any eye problems before they become more serious

  • look for signs of other health problems.

You can get your eyes examined free of charge by any Optician who provides NHS services. For further details -

http://www.gov.scot/Resource/Doc/321813/0103426.pdf

 

 

OUR APPOINTMENTS

Did you know that appointments with your Doctor are for 10 minutes only, and telephone appointments are 5 minutes?  

To get the best out of your consultation, let us deal with one problem per appointment, or at the most two. If you think you may not be able to discuss everything during a single 10 minute appointment, we ask that you book a double appointment, where available.  

Please also remember to make a separate appointment for each person to be seen – only one patient can be seen per appointment, so please do not ask the receptionist or doctor to fit in extras. 

Our telephone appointments can also be booked in advance. All we need are your contact details and ask that you are available to receive the call at the booked time. Missed telephone appointments need to be rescheduled as the Doctor will only try ‘phoning you once.  

We make every effort to run to time, but need your help to achieve this! 

If you repeatedly fail to attend appointments, you may be removed from the Practice list and you will need to find an alternative doctor.

If you cannot attend your appointments, please let us know as soon as possible, preferably giving at least 24hours notice, so we can offer the appointment to someone else. 

 

ANTIBIOTICS DON'T WORK FOR MOST COLDS, COUGHS AND SORE THROATS

Rather than asking for an antibiotic, ask your Pharmacist about effective treatments to relieve your cold, cough or sore throat.  For more information see leaflet below -

Patient leaflet.pdf

or visit - www.treatyourselfbetter.co.uk 

 

(Site updated 25/08/2016)
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