The Surgery will be closed on Friday 30th March 2018. If you need urgent medical attention please call NHS 24 on 111. Click here for pharmacy closures over Easter weekend
NEW PATIENTS WELCOME!
Are you new to the area or looking to change Practice? We would be happy to help you. You can register by clicking here or call the surgery to speak to the reception staff.
Since the beginning of January this year, we lost over 200 appointments as patients did not arrive for their booked appointments. This results in an increase in waiting time for appointments and frustration for both staff and patients. If you cannot make it to your pre-booked appointment then please let us know a minimum of 4 hours before the appointment so we can give the appointment to another patient.
Southside Road Surgery has a policy for dealing with persistent non-attendance and which could result in a patient being removed from our list and having to find another doctor. Due to the amount of lost appointments, we will now start writing to patients once they have failed to attend pre-booked appointments on 2 occasions. Full details of our policy can be found here: DNA POLICY
You may have been aware of news media in recent days featuring articles regarding GP On-Line appointment service availability across Scotland.
As you know, this is not a service we offer at the moment, but this is going to change! Please see statement below from NHS Highland for further details -
"NHS Highland has 98 GP practices with 28 practices having the ability to offer online appointments and repeat prescriptions. NHS Scotland (and NHS Highland) has recognised that additional investment needs to be made in this area so that the target of 90% of GP surgeries being able to offer repeat prescription’s and appointment booking online by the end of 2017 can be achieved. To help meet this target additional funding has been provided by NHS Scotland and this funding has allowed NHS Highland to offer these services to another 42 practices.
The additional 42 practices have yet to go live as there is a requirement to upgrade the version of the GP clinical practice system. This work is being coordinated at a National level and when complete this will allow the 42 practices to switch on their online services.
Additional funding has been allocated this year to enable more practices to offer these services"
For information on prescriptions click on the tab above or simply click here to order yours.
In January this year we prescribed 6518 items on prescriptions, this averages out at nearly 311 a day. This is why we need at least 48 hours to process your prescription. Please order in plenty of time.
Avoid the hassle and save time with your repeat prescriptions! Ask your pharmacist about the Chronic Medication Service
Click here for more information: CMS Leaflet
Ticks and Lyme Disease
In Scotland, the most common disease ticks transmit is Lyme disease - To avoid ticks when out and about in the countryside or anywhere near wildlife cover up as much skin as you can as ticks will find it more difficult to bite you and using an insect repellent will also help!
For more information on ticks and how to safely remove them got to 'Our Services' tab along the top or visit the links below.
(Site updated 22/03/2018)