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OPERATION MONARDA - POLICE SCOTLAND 

From Monday 21st May to Monday 28th May 2018 Operation Monarda will take place within the Highlands and Islands Police Division in an effort to reduce the effect caused towards people who find themselves victims to bogus workmen. Many of the victims of bogus workmen are vulnerable members of the community. The Operation will include joint Police and Trading Standards initiatives such as road side stops checks, challenge patrols and awareness presentations as well as articles in the local and national media in order to highlight the campaign and raise public awareness. 

We would appeal to you that in the event that you suspect or become aware of individuals being involved as bogus workmen, that you contact us with any known details of the individuals concerned e.g. vehicle details (make, colour and registration details), description of the individuals, number of people involved etc. and ask that you contact Police Scotland on 101, Trading Standards on 01463 228700 or if you wish to remain anonymous  through Crime Stoppers on 0800 555 1111. 

SURGERY CLOSURE

The surgery will be closed on Wednesday 6th June from 1pm. We will re-open as usual on Thursday 7th June.  If you need urgent medical attention during this time please phone NHS 24 on 111.


URINE INFECTIONS


Did you know that your local pharmacy may be able to prescribe antibiotics for your urine infection without you having to see your GP/Practice Nurse?

If you are a non pregnant female aged between 16-65, and you think you may have a urine infection, depending on the criteria you may be able to get antibiotics from your pharmacist.

Click Here for more information.

48 HOUR PRESCRIPTION PROCESSING TIME

The prescription service is a 48 hour turnaround or 72 hours if you want your prescription sent to a chemist. We will no longer check if your prescription is ready if the 48 hours have not elapsed.

Please remember, when there are public holidays and weekends, the service is 2 working days to process requests so please don't allow yourself to run out of medicines.

It is your responsibility to order your medication on time.

 

NEW PATIENTS WELCOME!


Are you new to the area or looking to change Practice?  We would be happy to help you.  You can register by clicking here or call the surgery to speak to the reception staff.

 

APPOINTMENT ATTENDANCE

Since the beginning of January this year, we lost over 200 appointments as patients did not arrive for their booked appointments.  This results in an increase in waiting time for appointments and frustration for both staff and patients.  If you cannot make it to your pre-booked appointment then please let us know a minimum of 4 hours before the appointment so we can give the appointment to another patient.

Southside Road Surgery has a policy for dealing with persistent non-attendance and which could result in a patient being removed from our list and having to find another doctor.  Due to the amount of lost appointments, we will now start writing to patients once they have failed to attend pre-booked appointments on 2 occasions.  Full details of our policy can be found here: DNA POLICY

 

ONLINE APPOINTMENTS

You may have been aware of news media in recent days featuring articles regarding GP On-Line appointment service availability across Scotland.

As you know, this is not a service we offer at the moment, but this is going to change!  Please see statement below from NHS Highland for further details -

"NHS Highland has 98 GP practices with 28 practices having the ability to offer online appointments and repeat prescriptions. NHS Scotland (and NHS Highland) has recognised that additional investment needs to be made in this area so that the target of 90% of GP surgeries being able to offer repeat prescription’s and appointment booking online by the end of 2017 can be achieved. To help meet this target additional funding has been provided by NHS Scotland and this funding has allowed NHS Highland to offer these services to another 42 practices.

The additional 42 practices have yet to go live as there is a requirement to upgrade the version of the GP clinical practice system. This work is being coordinated at a National level and when complete this will allow the 42 practices to switch on their online services.

Additional funding has been allocated this year to enable more practices to offer these services"

 

 

PRESCRIPTIONS

For information on prescriptions click on the tab above or simply click here to order yours.

In April this year we prescribed 5677 items on prescriptions, this averages out at nearly 311 a day. This is why we need at  least 48 hours to process your prescription. Please order in plenty of time.

Avoid the hassle and save time with your repeat prescriptions! Ask your pharmacist about the Chronic Medication Service

Click here for more information: CMS Leaflet

why wait 

Ticks and Lyme Disease


In Scotland, the most common disease ticks transmit is Lyme disease - To avoid ticks when out and about in the countryside or anywhere near wildlife cover up as much skin as you can as ticks will find it more difficult to bite you and using an insect repellent will also help!
For more information on ticks and how to safely remove them got to 'Our Services' tab along the top or visit the links below.

YouTube - Tick Removal 
YouTube - Lymes Disease, signs and symptoms

 

 

NHS INFORM LONG



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(Site updated 25/05/2018)
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