Due to the number of patients failing to attend appointments, it may be that you are not able to see the Doctor/Nurse on the day that you wish to. In an attempt to try and resolve this, the Surgery has developed the following policy -
If you repeatedly fail to attend appointments you may be removed from this practice list and required to find an alternative doctor.
If you cannot attend your appointments for any reason please let us know as soon as possible, giving at least 24 hours notice. We can then offer the appointment to someone else.
If you are late for an appointment, we cannot guarantee that you will be seen - This will be a decision made by the doctor/nurse your appointment is with. Please do not book an appointment if you now you might struggle to arrive on time.
Thank you for your co-operation.